Last updated: 15th January 2026
This Privacy Policy explains how pramovetil.top Ltd ("we", "us", or "our") collects, uses, processes, and protects your personal information when you visit our website pramovetil.top or use our beauty salon customer analytics platform services. We are committed to protecting your privacy and ensuring transparency about the data we collect and how we use your information.
pramovetil.top Ltd is the data controller responsible for your personal data. Our company is registered in Malta with registration number C85697 and VAT number MT25143685. Our registered office is located at Triq Dun Karm 2, Valletta, VLT 1297, Malta.
We collect personal data when you interact with our website, contact us, or use our services. The data we collect includes information you provide directly to us through contact forms, email communications, or service registrations. This may include your name, email address, phone number, company details, and any messages or enquiries you send to us. We also collect technical information automatically when you visit our website, such as your IP address, browser type, device information, and website usage patterns through cookies and similar technologies.
We use your personal data for several legitimate purposes. When you contact us through our website or email, we use of your data to respond to your enquiries, provide customer support, and communicate about our services. For our analytics platform customers, we process data to deliver our beauty salon analytics services, generate insights and reports, and provide technical support. We may also use your information to improve our website and services, send relevant marketing communications if you have consented, and comply with legal obligations and regulatory requirements.
Under the General Data Protection Regulation (GDPR), we process your personal data based on several legal grounds. For customer enquiries and service provision, we rely on legitimate interests to respond to your requests and provide our services. When you consent to marketing communications or cookies, we process data based on your explicit consent. For contractual obligations with our customers, we process data as necessary to fulfill our service agreements. We also process data when required to comply with legal obligations or protect vital interests.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.
We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, such as hosting providers, email services, and analytics platforms. These providers are contractually bound to protect your data and use it only for the specified purposes. We may also disclose your information if required by law, court order, or to protect our legal rights and interests.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. For customer enquiries, we typically retain data for up to 3 years after the last contact. For active service customers, we retain data for the duration of the service relationship plus 7 years for legal and accounting purposes. Marketing consent data is retained until you withdraw your consent. Website analytics data is typically retained for 26 months in accordance with standard analytics practices.
Our services are primarily operated within the European Union. If we transfer your data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission. Any third-party service providers we use that process data outside the EU are required to provide equivalent levels of data protection.
Under GDPR, you have several rights regarding your personal data. You have the right to access your personal data and receive a copy of the information we hold about you. You can request correction of inaccurate or incomplete data, and in certain circumstances, you may request deletion of your personal data. You also have the right to restrict processing, object to processing based on legitimate interests, and request data portability. If you have given consent for processing, you can withdraw it at any time. You may also lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your data.
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us. You can contact us by email at [email protected] or by phone at +356 23641233. You may also write to us at our registered address: pramovetil.top Ltd, Triq Dun Karm 2, Valletta, VLT 1297, Malta. Our business hours are Monday to Friday, 10:00 to 19:00.